Head Office and Garages

HEAD OFFICE

Garrick House
74 Chiswick High Road
Stamford Brook
London
W4 1SY

Tel:

Traffic managers:

Edgware Garage

Approach Road
Edgware
Middlesex
HA8 7AN

Tel: 0208 238 5500

Traffic managers: Keith Bish | Chuk Ejakita

Fulwell Garage

Wellington Road
Twickenham
Middlesex
TW2 5NX

Tel: 0208 400 6600

Traffic managers: Dave Mitchell | Liam Neville

Harrow Garage

333 Pinner Road
Harrow
Middlesex
HA1 4HH

Tel: 0208 861 3095

Traffic managers: Hiralkumar Thakar | Kevin Everett

Hounslow Garage

Kingsley Road
Hounslow
Middlesex
TW3 1PA

Tel: 0208 400 6630

Traffic managers: Saruban Yogarajah | Perry Avery

Hounslow Heath Garage

Tamian Way
Hounslow
Middlesex
TW4 6BL

Tel: 0208 400 6630

Traffic managers: Dave Croucher

Park Royal Garage

Atlas Road
Park Royal
London
NW10 6DN

Tel: 0208 017 8127

Traffic managers: Naz Saiyed | Ekaterina Borodina

Shepherd’s Bush Garage

Wells Road
Shepherd’s Bush
London
W12 8DA

Tel: 0208 400 5061

Traffic managers: Victor Sabberton | Agnieszka Kulbicka-Lisek

Stamford Brook Garage

74 Chiswick High Road
Stamford Brook
London
W4 1SY

Tel: 0208 400 6001

Traffic managers: Terence Miles | David Sanders

Tolworth Garage

Kingston Road
Surbiton
Surrey
KT5 9NU

Tel: 0208 400 5090

Traffic managers: Robin Ford | Nigel Noronha

Westbourne Park Garage

Great Western Road
London
W9 3NW

Tel: 0207 243 5368

Traffic managers: Shanil Bhatt | Stella Edmondson | Taimoor Aziz

Feedback about our services

All comments regarding our services are handled by Transport for London (TfL). The TfL website (www.tfl.gov.uk/contact) provides clear and guided forms that allow customers to report positive feedback or raise a complaint or general enquiry. There are other channels available for customers to contact them, which are detailed below:

Telephone 0343 222 1234
Online www.tfl.gov.uk/contact
TextPhone 0800 112 3456
Post TfL Customer Services
4th Floor
14 Pier Walk
London, SE10 0ES

Lost property

If you have lost a personal item aboard one of our bus services, please let us know right away. For your convenience, we will hold on to any Lost Property found on our network for 7 days only, thereafter it is forwarded to Transport for London’s lost property office.

Locating your items

Tap or click here to find your bus line
  • Atkins
  • BL1
  • BL2
  • C1
  • C3
  • E1
  • E3
  • H10
  • H11
  • H12
  • H14
  • H17
  • H18
  • H19
  • H22
  • H32
  • H37
  • H9
  • H91
  • H98
  • K1
  • K2
  • K3
  • K4
  • K5
  • KU1
  • KU2
  • KU3
  • N18
  • N266
  • N28
  • N33
  • N5
  • N65
  • N72
  • N9
  • N97
  • S3
  • X140
  • 9
  • 13
  • 18
  • 23
  • 28
  • 33
  • 49
  • 65
  • 70
  • 71
  • 72
  • 79
  • 85
  • 94
  • 105
  • 110
  • 111
  • 116
  • 117
  • 125
  • 142
  • 148
  • 183
  • 203
  • 211
  • 216
  • 218
  • 220
  • 223
  • 224
  • 228
  • 235
  • 251
  • 258
  • 265
  • 266
  • 272
  • 281
  • 283
  • 288
  • 290
  • 293
  • 303
  • 326
  • 371
  • 395
  • 398
  • 400
  • 404
  • 406
  • 411
  • 414
  • 418
  • 419
  • 423
  • 440
  • 452
  • 465
  • 467
  • 470
  • 481
  • 613
  • 635
  • 639
  • 642
  • 655
  • 662
  • 663
  • 665
  • 670
  • 671
  • 681
  • 696
  • 697
  • 698
HEAD OFFICE

Garrick House
74 Chiswick High Road
Stamford Brook
London
W4 1SY

Tel:

Traffic managers:

Edgware Garage

Approach Road
Edgware
Middlesex
HA8 7AN

Tel: 0208 238 5500

Traffic managers: Keith Bish | Chuk Ejakita

Fulwell Garage

Wellington Road
Twickenham
Middlesex
TW2 5NX

Tel: 0208 400 6600

Traffic managers: Dave Mitchell | Liam Neville

Harrow Garage

333 Pinner Road
Harrow
Middlesex
HA1 4HH

Tel: 0208 861 3095

Traffic managers: Hiralkumar Thakar | Kevin Everett

Hounslow Garage

Kingsley Road
Hounslow
Middlesex
TW3 1PA

Tel: 0208 400 6630

Traffic managers: Saruban Yogarajah | Perry Avery

Hounslow Heath Garage

Tamian Way
Hounslow
Middlesex
TW4 6BL

Tel: 0208 400 6630

Traffic managers: Dave Croucher

Park Royal Garage

Atlas Road
Park Royal
London
NW10 6DN

Tel: 0208 017 8127

Traffic managers: Naz Saiyed | Ekaterina Borodina

Shepherd’s Bush Garage

Wells Road
Shepherd’s Bush
London
W12 8DA

Tel: 0208 400 5061

Traffic managers: Victor Sabberton | Agnieszka Kulbicka-Lisek

Stamford Brook Garage

74 Chiswick High Road
Stamford Brook
London
W4 1SY

Tel: 0208 400 6001

Traffic managers: Terence Miles | David Sanders

Tolworth Garage

Kingston Road
Surbiton
Surrey
KT5 9NU

Tel: 0208 400 5090

Traffic managers: Robin Ford | Nigel Noronha

Westbourne Park Garage

Great Western Road
London
W9 3NW

Tel: 0207 243 5368

Traffic managers: Shanil Bhatt | Stella Edmondson | Taimoor Aziz

If you have lost something within the last 7 days, please use the Route Finder above to identify the contact details and name of the garage that may be holding your item(s).

The Lost Property departments within our garages are open Monday to Friday, 9am until 4pm.  When you call, it will be helpful to know which route you were travelling on as well as the date and approximate time of your journey.

If you have lost something and it has been more than 7 days, please note that it would have been sent securely to Transport for London.  Please therefore contact Transport for London Lost Property office using their online enquiry form. 

Our recruitment team

Telephone: 0800 694 0112
Email: recruitment@ratpdev.com

Alternatively, please visit our Careers page to see what opportunities are available and why not apply today?

General enquiries

This form is designated for general enquiries only, not for comments or complaints regarding our services or addressing other issues. For enquiries of this nature, please direct them through Transport for London at the following link: http://www.tfl.gov.uk/contact

CAPTCHA

For the purpose of the current Data Protection Legislation, each of RATP Dev UK Ltd(CRN 07281350), RATP Dev Transit London Ltd (CRN 13610251), London United Busways Limited (CRN 02328561) (LUB), London Sovereign Limited (CRN 02467207), London Transit Limited (CRN 13557682), and Quality Line Transport Limited (CRN 00281992) are data controllers and the relevant company will process your data for the purposes of handling of your requests, providing the services of its website and for its legitimate interest.

Their registration number with the Information Commissioner’s Office in the United Kingdom (ICO) is as follows:

London United Busways Limited

ICO number: Z5663291

London Sovereign Limited

ICO number: Z8195056

Quality Line Transport Limited (previous name: H R Richmond Ltd)

ICO number: Z7396260

London Transit Limited

ICO number: ZB283008

RATP Dev Transit London Limited

ICO number: ZB284051

RATP Dev UK Limited

ICO number: ZA881657

In accordance with current Data Protection Legislation, you have the right to access, correct, delete and object to the use of your personal data. More details are available in our Privacy Policy. You may ask for your personal data to be sent to you and you have the right to give instructions for the use of your personal data after your death. You can also ask for restriction of the data, portability of the data and/or make a claim to the UK ICO.

You can download a subject access request form here and send it to us, which will help us deal with your request more efficiently. For any request, please use the contact form on this website or send your question or subject access request to the following address:

RATP Dev Transit London
Garrick House
Stamford Brook Garage
74 Chiswick High Road
London W4 1SY, England.

Attn: Data Protection Officer.