Challenge
- Faced difficulties in growing the business while managing high levels of employee turnover due to the competitive transportation industry.
- Promote a positive safety culture with support and participation from across the organization.
6
tramways
1.2 million
riders per year
2.2
mile route
Solution
- Enhanced training methods and established an employee communication program to promote information sharing and staff retention.
- Increased focus on KPIs to evaluate and measure continuous improvements.
- Implemented RATP Dev USA's Safety Management System (SMS), drive2zeroTM.
"The tram is there to revitalize the neighborhood, build ties within communities, and give meaning."
Steve Bethel
Vice President RATP Dev North America Rail
Vice President RATP Dev North America Rail
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RATP Dev North America Rail (DC Tramway)
Steve Bethel
Vice President RATP Dev North America Rail